12-MONTH MONEY BACK GUARANTEE – CNV LASER HAIR GROWTH SYSTEM

We are dedicated to your satisfaction with the CNV. We guarantee your complete satisfaction of the CNV Laser Hair Growth System Essential or Professional for a period of twelve (12) months from the date of purchase. If you are not completely satisfied with your results after this usage period, we will provide a paid return shipping label at our expense upon receipt of the return request within the eligible time period.

In order to qualify for this money back guarantee, we request that you use––to the best of your ability––the CNV 3 to 4 times per week for 25 minutes each time (as instructed in the owner’s manual) for 365 days. If you have not achieved visible or satisfactory results after 365 days from the date of purchase, you may return the CNV for a full refund of the purchase price, less the shipping cost. (Note: We will NOT require you to prove that you’ve used it according to the schedule.) You may request a Return Merchandise Authorization (RMA)  number to return your CNV within 35 days after this period (i.e. between 365 and 400 days since purchase). Returns cannot be processed without an RMA number issued by CNV Brand.

This money back guarantee is only valid for orders placed directly on this website with CNV Brand, Inc. and shipped to an address in the United States. For all international orders placed and shipped outside of the United States, our money back guarantee does not cover return shipping costs.

In order to prevent abuse of our generous policies, we only allow one return of the CNV Hair Growth System per customer/household through this money back guarantee program. This return policy was updated on OCT 28, 2019 and only applies to purchases made on or after this date.

Why do we have this policy in place?

We understand the frustration from using hair loss solutions that don’t deliver on their promises. We know what it’s like to be in your shoes, which is why we want to offer you a 100% money back guarantee and remove any hesitation you may have when it comes to trying our hair growth systems. 

We believe that if it doesn’t work for you, you shouldn’t have to pay for the product. However, we can only offer this generous guarantee to you if you are as committed as we are to helping you regrow your hair. It’s important that you stay consistent with the treatment for the full 12-month trial period. You didn’t lose hair overnight, so you’re not going to grow it back overnight. 

6-MONTH MONEY BACK GUARANTEE – CNV CONSUMABLE PRODUCTS

CNV Brand, Inc. is dedicated to your satisfaction with the 3-in-1 Hair Growth Supplement, Anti-Hair Loss Serum, Anti-Hair Loss Shampoo, Anti-Thinning Conditioner, and Hair Gummy Vitamins. We guarantee your complete satisfaction of these products for a period of 180 days from the date of purchase.

This 180-day money back guarantee is only available for 3-month or 6-month supply orders of the 3-in-1 Hair Growth Supplement, Anti-Hair Loss Serum, Anti-Hair Loss Shampoo, Anti-Thinning Conditioner, and Hair Gummy Vitamins. If you aren’t 100% satisfied for any reason within the first 180 days, contact CNV Brand to request an RMA number to process your return of the bottles, even if it has been used or consumed (less shipping cost back to us).

This money back guarantee is only valid for orders placed directly on this website with CNV Brand, Inc. and shipped to an address in the United States. 

RETURN POLICY – CNV LASER HAIR GROWTH SYSTEM

Any returns of the CNV Laser Hair Growth System requested before the expiration of the 12-month usage period for the money back guarantee are subject to an 18% restocking fee. Shipping costs are not included.

CNV bundles that include the CNV Laser Hair Growth System Essential or Professional follow suit with the same return policy as the CNV Laser Hair Growth System, but all electronic items in the bundle must be returned together in as-new working condition. Items in a bundle ordered together cannot be returned separately.

This money back guarantee is only valid for orders placed directly on this website and shipped to an address in the United States. If the customer refuses delivery of package, CNV Brand reserves the right to deduct return shipping fees and/or any customs and duty charges – as well as an 18% restocking fee from any refund due. For all international orders placed and shipped outside of the United States, our money back guarantee does not cover return shipping costs.

CNV devices are intended to treat androgenic alopecia for males who have Norwood-Hamilton Classifications of IIa to V and females who have Ludwig-Savin Classifications of I to II, and for both who have Fitzpatrick Skin Types I to IV. It is not intended for anyone with skin sensitivity to light or anyone taking photo-sensitizing medication. By purchasing our products, you acknowledge that you have read and understood our return policy and indications for use. Please contact us if you have any questions.

 WARRANTY

CNV Laser Hair Growth System devices come with a 1-year manufacturer’s warranty against device defects. An extended 3-year warranty for the CNV Professional or CNV Essential is available for purchase and must be purchased at the same time as the device to be valid. 

Under certain conditions approved by CNV Brand, the warranty may be extended beyond the 1-year period. For products purchased through authorized resellers, please make sure to provide the receipt or proof of purchase when requesting warranty service from CNV Brand. For returns, contact the reseller for details regarding their return policies.